Privacy Policy — 58ji Casino

1. Introduction

58ji Casino is committed to protecting the privacy and personal data of all users who access and interact with our online casino and sports betting platform at 58ji.vip. We serve Filipino players across the Philippines — from Metro Manila to Cebu, Davao, Quezon City, and beyond — and we take seriously the responsibility that comes with holding personal and financial information of our community.

This Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines and its Implementing Rules and Regulations. It sets out in plain terms what information we collect, why we collect it, and how we keep it safe.

2. Data Controller

For the purposes of applicable Philippine data privacy legislation, the data controller responsible for your personal information is 58ji Casino, operator of the website 58ji.vip. Our designated Data Protection Officer (DPO) can be reached at:

• Email: [email protected]
• Subject line: Data Privacy Inquiry / DPO Request

All data subject requests, privacy complaints, and consent withdrawal notices should be addressed to our DPO, who will respond within fifteen (15) business days of receipt.

3. Personal Data We Collect

3.1 Registration Data

When you create a 58ji account, we collect the following information that you provide directly:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (city, province, country)
• Mobile phone number
• Email address
• Username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and anti-money laundering (AML) obligations, 58ji may collect documentary evidence of identity and address, including copies of government-issued identification documents (Philippine passport, SSS ID, PhilHealth ID, UMID, or driver's licence) and proof of residential address.

3.3 Financial Data

When you make deposits or request withdrawals, we collect the payment method details required to process those transactions — including GCash mobile number, Maya account details, and bank account information for BPI, BDO, or Metrobank transactions. 58ji does not store full debit or credit card numbers on its servers.

3.4 Usage and Transactional Data

We automatically collect certain data when you use the 58ji platform, including:

• Game session records (games played, bets placed, outcomes, timestamps)
• Deposit and withdrawal history
• Login timestamps, IP addresses, and device type/browser information
• Navigation patterns and feature usage within the 58ji platform
• Customer support interaction records

3.5 Communications Data

If you contact 58ji support via live chat or email, we retain records of those communications, including your messages and our responses, for quality assurance and dispute resolution purposes.

4. How We Use Your Personal Data

58ji uses the personal data we collect for the following purposes:

• Account Management: Creating, maintaining, and securing your 58ji account; processing your login authentication; and managing your account preferences.
• Service Delivery: Enabling access to games, processing bets, calculating winnings, and facilitating deposits and withdrawals in Philippine Peso via GCash, Maya, and bank transfer.
• Identity Verification: Verifying your age (21+), identity, and source of funds as required by PAGCOR regulations and AML compliance obligations.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, unauthorised account access, and violations of our Terms & Conditions.
• Responsible Gaming: Monitoring player activity to identify potential problem gambling indicators and administering self-exclusion, deposit limits, and session time tools.
• Customer Support: Responding to inquiries, resolving disputes, and providing account-related assistance.
• Legal Compliance: Meeting our obligations under Philippine law, PAGCOR regulatory requirements, and any lawful requests from Philippine government authorities.
• Platform Improvement: Analysing usage patterns in aggregate to improve the performance, features, and user experience of the 58ji platform.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to you — only where you have provided consent to receive such communications, and with a clear opt-out mechanism in every message.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 58ji processes your personal data on the following lawful bases:

• Consent: Where you have given explicit consent at registration or at specific points of data collection, including consent to receive marketing communications.
• Contractual Necessity: Processing required to perform the contract between you and 58ji — specifically, providing the casino and sports betting services you have registered to use.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML legislation, the Data Privacy Act, and any other applicable Philippine law.
• Legitimate Interests: Processing carried out for 58ji's legitimate business interests, such as fraud detection, platform security, and service improvement, provided these interests are not overridden by your privacy rights.

6. Disclosure and Sharing of Personal Data

58ji does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, and other payment service providers processing your financial transactions on the 58ji platform.
• Game Providers: Third-party game studios and live casino providers who supply the games available on the 58ji platform. These providers receive only the data necessary to operate game sessions and verify bet outcomes.
• Identity Verification Services: Third-party KYC service providers engaged to assist with the verification of player identity and age as required by PAGCOR regulations.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law.
• Technology Service Providers: Hosting, cloud storage, security, and analytics providers engaged under data processing agreements that require them to handle your data only on 58ji's instructions and in compliance with applicable privacy law.

All third-party processors engaged by 58ji are required to implement appropriate technical and organisational security measures to protect your personal data.

7. Cookies and Tracking Technologies

58ji uses cookies and similar tracking technologies on the 58ji.vip platform to enhance your experience, maintain your login session, and collect usage analytics. The categories of cookies used include:

• Essential Cookies: Required for the platform to function correctly, including session authentication and security tokens. These cannot be disabled.
• Functional Cookies: Store your preferences such as language settings and game lobby display options.
• Analytics Cookies: Collect anonymised data about how players navigate and use the 58ji platform, helping us identify areas for improvement.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 58ji platform.

8. Data Retention

58ji retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction records: Retained for a minimum of five (5) years as required by Philippine financial regulation.
• Customer support communications: Retained for two (2) years after the closure of each support interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) additional year for compliance audit purposes.

Upon expiry of the applicable retention period, 58ji will securely delete or anonymise your personal data in accordance with our data disposal procedures.

9. Data Security

58ji implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 58ji platform
• Encryption of sensitive data at rest on 58ji servers
• Role-based access controls restricting internal access to personal data on a need-to-know basis
• Two-factor authentication available for player accounts
• Regular security assessments and penetration testing of the 58ji platform infrastructure
• Staff training on data protection and privacy obligations

In the event of a personal data breach that poses a risk to your rights and freedoms, 58ji will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 58ji:

• Right to be Informed: The right to know what personal data 58ji collects and how it is used — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data 58ji holds about you.
• Right to Rectification: The right to correct inaccurate or incomplete personal data in your 58ji account.
• Right to Erasure: The right to request deletion of your personal data, subject to applicable retention obligations under law.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 58ji has violated your privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." 58ji will respond within fifteen (15) business days.

11. Children's Privacy

The 58ji platform is strictly intended for individuals who are at least 21+ years of age, in accordance with PAGCOR regulations. 58ji does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the 58ji platform, please notify us immediately at [email protected].

12. Cross-Border Data Transfers

58ji's primary operations and data storage are based within the Philippines. Where it is necessary to transfer your personal data to third-party service providers located outside the Philippines — such as certain game providers or cloud infrastructure partners — 58ji will ensure that such transfers are conducted in compliance with the Data Privacy Act of 2012 and its Implementing Rules, including by ensuring the receiving entity provides adequate data protection safeguards equivalent to those required under Philippine law.

13. Changes to This Privacy Policy

58ji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, 58ji will provide advance notice via email or a prominent notice on the 58ji platform at least seven (7) days before the revised Policy takes effect. Your continued use of the 58ji platform after the effective date of any revised Policy constitutes your acceptance of those changes.

We recommend reviewing this Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

14. Contact & Data Protection Officer

For any privacy-related inquiries, data subject access requests, or complaints regarding 58ji's data handling practices, please contact our Data Protection Officer:

• Email: [email protected] — Subject: Data Privacy Inquiry
• Live Chat: Available 24/7 on the 58ji website
• Response Time: Within 15 business days of receipt

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (privacy.gov.ph).